Consumer needs are driven by the core requirement of convenience, inclusion and lower cost of being able to digitally drive their day to day activities. The Covid pandemic has also become a catalyst to drive a self service culture that is driven by digital technologies. At AfriNova, we are driven by the need to make these needs a reality for the masses of consumers on the African continent and the rest of the world.

In the African continent, Education is still seen as a key enabler of knowledge and hope for a youth that is able to participate in the global economy. Enabling an educated youth that is able to participate in this global economy requires a structured and different approach to look at the education value chain, including the links to employment in order to facilitate a globally enabled people for our continent. Our products address aspects such as attendance and grant distribution to enable education.

Health, especially in the public sector content is still lagging in terms of fairness and convenience and the experience is mostly seen in developing countries. Our aim is to develop digital products that address the customer experience and management gaps in the health sector

The Retail industry, in our view still functions on the old school operating model that is human capital intensive with a huge gap to bring in a different experience for both the retailers and the customers through the use of various capabilities such as ecommerce, internet of things and digital payment methods

The Utility of the future is digital through and through as it aims to have a better grasp on customer needs and service delivery as well as fight off new competitors coming into the Utility space. The digital Utility will need to enable digital interactions with the customers and its partners. This is easy to say than put in practive as the Utilities have legacy bargage that makes it difficult for them to get a sense of where they are, including the ability to digital interact and remagine the customer experience.

It is no secret that the government structures are complex and function in manual and silo processes, making it difficult to deliver the required service delivery and citizen experience. The public sector also relies heavily on masses on people and manual, paper based processes which drive costs and complexity of the service delivery processes, leading to frustrations for Citizens and partners. Opportunities for driving digital government and public sector will drive the required efficiencies and unlock value for countries, we believe. Our approach is to combine the best of breed digital capabilities to enable manual processes to be online and digital in a proactive manner by building some product capabilities that have not existed to support these various government acts and laws.